About Us

Two Decades of Trust, Technology & Transformation

From your first device to an Entire IT Infrastructure

IT WORLD is the answer to
What’s Next!

IT World was founded in 2003 as the exclusive retail partner for HP, with its very first store in Coimbatore. What began as a focused retail outlet has grown into one of India’s most trusted premium technology organisations with over 100 stores, three global brand partnerships, and a team committed to doing things right.

Over two decades, we have built our reputation on genuine expertise, authorised products, and the kind of after-sales support that keeps customers coming back to us.

As of 2026, we operate across Chennai, Bengaluru, Hyderabad, Mumbai, Pune, Mysuru, Hubbali, and Coimbatore. We serve individual consumers, working professionals, growing businesses, and large organisations through our authorised retail stores and a structured technology solutions practice. With a proven model and strong partnerships, we are now expanding into North and East India bringing the same standard of trust and expertise to new markets.

Stores

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A growing retail network built on trust and consistency.

Cities

Strong presence across key cities, connecting customers seamlessly.

Brand Partners

Trusted collaborations delivering authentic and quality products.

Years of Experience

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Two decades of experience driven by expertise and commitment.

Our primary Lines of Businesses driving our growth and delivering value to our customers.

Customer Experience Centres

Each centre boasts a complete product ecosystem with live demos by trained and certified experts. Customers walk in with requirements, and our experts assess needs to suggest suitable solutions. What sets us apart is the exceptional customer experience at the store.

Authorised Service Centres

Every IT WORLD showroom is equipped with an attached authorised service centre, ensuring customers receive expert, brand‑certified care without ever being redirected elsewhere. The device is always in the right hands, managed by brand‑trained technicians who diagnose and advise what is truly right for the device. For customers on the move, our service centres offer *2‑hour express service for performance checks, minor fixes, and quick optimisations.

B2B / SME

Beyond retail, we support B2B and SME sectors as a trusted technology partner, delivering tailored solutions, scalable support, and also provide a seamless, reliable online shopping experience for customers nationwide.

Our Vision

To be India's leading premium retail and technology partner, known for trust, expertise, and exceptional customer experience across every brand we carry and every customer we serve.

Our Mission

To deliver premium technology and lifestyle products through trusted brand partnerships, expert teams, and genuine care, creating meaningful value for our customers, partners, and communities.

Our Core Values

Customer review

The customer service was very good and patient. They explained specifications of the products very well. They handed over the printer shortly. Overall I had a good experience to buy in HP

Vidhya Lakshmi

I purchased my laptop from HP World in Express Avenue Mall and had a very good experience. The staff were friendly and explained all the models clearly. They helped me choose the right laptop for my needs and also guided me with the offers and warranty. The store ambience is neat and the delivery was quick. Overall, a smooth and professional buying experience.

Ajay

The experience was good ! They were so supportive on making understand the model and supportive throught the process. Awesome experience

Jayabharathi Vivekanandan

Good laptop shop friendly staffs. They explained each and every laptops technical details very well. And also compliments are as per our wish. If you wanna buy a laptop it’s to be preferred here. Lots of new arrivals are present here. Come and experience the Omen desktop experience also here.

Ishwah Murthi S

Wonderful place with loads of products to see and experience. Excellent customer service. Excellent customer care even after buying the product, which is seldom found in electronics stores. Would highly recommend this place.

Artisan

The team was receptive when I entered the showroom. They listened to our requirements and answered patiently to all the questions. The clarification was precise and with a polite attitude. They were quick and helpful in purchasing the laptop. They respected the customer.